Senior Executive Jobs in Digital Operations at Union Assurance English Details

Senior Executive Jobs in Digital Operations at Union Assurance English Details

Senior Executive – Digital Operations

Senior Executive – Digital Operations

Union Assurance is a leading corporate and the fastest growing entity in the Life Insurance industry backed by the strength and stability of John Keells Holdings PLC, one of Sri Lanka’s largest conglomerates. For the 9th consecutive year, the company has received the GPTW certification as a ‘Best Employer Brand,’ and in 2020 was awarded the ‘Global Employer Brand’ by the World HRD Congress.

The Job

The person will be responsible for the implementation of the digital business initiatives of the company and ensuring a smooth operation of the digital platform. The incumbent will collaborate with internal/external stakeholders to ensure deliverables are met on a timely manner.


Qualifications and Experience:

•          A Bachelor’s Degree from a recognized University in Business Man-agement/ Marketing / or equivalent discipline (full qualification of CIM/SLIM will be considered as well).

•          1 year working experience in a related field

•          Excellent Interpersonal, networking, communication and writing skills

•          An excellent command of the English language. Written proficiency in Sinhala /Tamil will be an added advantage.

•          Sound knowledge on Microsoft  office packages

•          Ability to work independently and in a team oriented environment


Key Accountabilities

•          Develop and Implement processes to ensure a smooth operation of the Clicklife digital platform

•          Ensure all customer queries are handled on time and ensure prompt contact of potential leads towards a delighted customer

•          Assist in developing the partner eco- system and ensure timely roll out of partnerships

•          Actively research on growth opportunities, competitor products and other initiatives

•          Provide design inputs and oversee the UAT processes for all Insure-tech products

•          Assist in launching campaigns and competitions to meet KPIs

•          Set up meaningful performance analytics dashboards and share with senior management in a timely manner

•          Analyse data and proactively recommend possible alterations to business strategy and campaigns

•          Liaise with cross functional teams to manage the on-time delivery of projects

•          Set up and ensure the functionality of easy-to-use channels to resolve user issues

The selected candidate for the above position will be entitled to an attractive remuneration package. Applicants who are interested are encouraged to apply on or before 10th February 2022

Union Assurance PLC

Senior Executive Jobs in Digital Operations at Union Assurance English Details